Food Awesome, Service Awful
We have never done this but we can't find an email address for this restaurant. Anyways, we have been going to Ben Thanh ever since we moved here 2 years ago and the food has always been consistent and the service friendly. However, the last time we went there we encountered the worst service ever and I do mean EVER! Our server was the most obnoxious and unprofessional person I have ever met. It took her 15 minutes to come to our table and she even forgot to enter one of our orders. She never once checked on our table, we had to go looking for her to find out where our one missing order was. By the time the rest of the table finished eating the missing order showed up. By then we had to leave so we ended up canceling it. When she was informed of this she literally screamed and started slamming drawers. I can't believe Ben Thanh has people like this working for them. When I tried to explain why we sent the noodles back she was sooooo immature she kept raising her hand and saying "don't talk to me". Seriously who does that, even my 4 year old knows its rude to do that!!! At the time we were so upset that we didn't ask for the manager so we tried to look up an email address to their "head office" when we came home, doesn't exist. If Ben Thank keeps people like this on staff, it will lose its loyal customers, like us.