Both times I've been here (one lunch, one supper...
Both times I've been here (one lunch, one supper) it has been ridiculously busy and we had to wait for a table, which might explain the poor service. The place is large and atmosphere unimpressive (high ceilings, florescent lighting). I think the servers are understaffed and thus overworked. On both occasions we sat for a long time before our orders were picked up. Even more bizarre, the food seemed to come out of the kitchen in a random order. Perhaps they just cook things and send whatever's ready at that moment? The following occurred during BOTH visits: 1. Mains arrived before appetizers. 2. Mains arrived with substantial gaps (5-10 minutes) between dishes. At the supper visit, the first half of our party's food arrived and they were almost finished eating before the second half's food arrived. 3. White rice to go with the curry arrived long (>5 minutes) after the main. I had to ask our server for it. On one occasion, my bubble tea arrived after we had all finished eating. I actually assumed they had forgotten about it. Unless in Thai culture bubble tea is dessert? Given the haphazard way that the rest of our food arrived I'm unwilling to give them the benefit of the doubt on that one. I would order takeout from them, but not suffer through that service again.