13 | |||||||||||||||||||||||||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
13 | |||||||||||||||||||||||||||||||||||
4 | |||||||||||||||||||||||||||||||||||
5 | |||||||||||||||||||||||||||||||||||
2 |
We loved it! It was my husbands 60th birthday. We were a party of 8 at the teppanyaki table. Excellent chef, food, and service. Alex, the manager, was also very helpful as a member of our party had some foods they couldn't eat for health reasons. Very accommodating! Would highly recommend!!
Hello, So the other day my friend was back in town and I thought it would be nice to go grab sushi. I heard about Ten-Ichi from others in the past so I said lets check it out and grab a bite. So we go, get seated pick what we want to eat from the all you can eat lunch menu and gave it to the waiter. The waiter took about 10minutes to bring our miso soup and salad and we thought alright it won't be long until we get our food but was I ever wrong. It took...wait for it.... 50MINUTES before the waiter came back and had to "reorder" our order because he lost our sheet!! ... So by the time we got our food we were upset that we did not even want to eat anymore... and they had the nerve to call last call around 1:50PM when we waited an HOUR for our food. By The Way the TEMPURA FOOD WAS COLD AND GROSS. AND THE STEAK WAS COLD, AND IT WAS COOKED BLUE!!!!!!!!!! Then came time for dessert and I was waiting and waiting for my dessert and it didn't come. I asked the waiter where my dessert was and he said I didn't order it! Are you kidding me?! .... I am a waitress myself and I would NEVER do what he did! It is ignorant, and rude! BY FAR THE WORST SERVICE I HAVE EVER SEEN IN MY LIFE! I have ate at various restaurants in North America, South America and Europe and have never been served like this. And I got the bill and saw they charge 10% for service; in my opinion the waiter did not deserve that much, and when a restaurant charges for service fee then they better serve good!!!
I've been to Ten-Ichi many times and have consistantly had good food and service. The staff have always been friendly and the food always arrives quickly and is delicious. My boyfriend is not a big sushi eater but can always find things on the menu to order because of it's size and diversity. It can get a little crowded on weekends so it is better to make a reservation so there isn't too long of a wait.
This is a great place for tepanaki and sushi. Price is good for what you get. Make sure you get the tepanaki side as the chef cooks it right in front of you. The only problem with this place is if you did not book a reservation, the wait is forever.
I would NOT return Ten-ichi again to start off, We made reservations before hand 3 days in advance to make sure when we arrive everything would be said and done. Well we showed up at the exact time we made reservations for and had to wait 15 minutes before we could be seated because of how unorganized the restaurant was (Our table still had left over plates and food on it) Despite the fact we had to wait 15 minutes before being seated I then ordered a can of pop which costed $2.25 for 1 can which I thought was a bit unreasonable for a CAN of pop... We then started to order and as we picked out what we wanted some things were missing after we handed in the order checklist and we had to keep reminding them that we ordered this and that... Towards the end of the meal they handed us the bill as we were still waiting for our deserts (took 15 minutes alone to bring out the desert to us) And they tried to make us pay first before we even got our deserts which we didnt know if they would even show up. When our deserts finally came we then got the bill which had an automatic 15% TIP added ontop of the bill weither the service was garbage or not it was mandatory when there was only the 3 of us... All in all this place is pathetic overall I never knew tip was mandatory weither we got bad service or not, in my eyes tip is for the server that provides good service... If you love sushi and want good service and reasonable prices I recommend sushi and rolls they dont have mandatory charges, they have great sushi/food and they include drinks with the buffet price.
Think your friends might be familiar with this business? Ask your friends on Facebook to see what they think.