Baldwins Restaurant
3.2/5
Details
Information
Reviews
Location

Restaurant type

  • Steakhouse,

Features

  • Restaurant With Party Services,
  • Extensive Wine List,

Atmosphere

  • Casual,

Products and Services

  • Baldwins Dinner Menu,
  • Station House Lunch,
  • Station House Patio,

Languages Spoken

  • English,
Location
124 Wellington St E, Aurora, ON L4G 1J1
Useful Information

Opening Hours *Holiday hours

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
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Rates:

  • > $60,

Methods of Payment:

Ratings & Reviews - Baldwins Restaurant

How would you rate this business?
3.2/5
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  • Food:
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Restaurantica12
By

Great service and very good food. They actually...

Great service and very good food. They actually went beyond their requirements to help us with food for our 4 year old. Great place.

Atmosphere: 4/5
Food: 4/5
Service: 4/5
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Restaurantica12
By

My wife seemed to think the steak was alright...

My wife seemed to think the steak was alright, but I waited 40 minutes to find out they messed up my order. My options were for my wife's steak to get stone cold/dried out or watch her eat while waiting another 30 minutes for something that wasn't all that great. Something more than "I'm sorry" would have been nice. I continue to spread the word. Oh, why we went there? They sold coupons door to door to my wife, marking the great discount. The "coupon" price was higher than any savings we made and I made no effort to return to use the second offer. I've had worse service before, but not in this decade.

Atmosphere: 2/5
Food: 3/5
Service: 1/5
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Restaurantica12
By

What a horrible and embarrassing experience...

What a horrible and embarrassing experience! My wife found a hair in her food! Needless to say we called a waiter over (not our waiter - he was no where to be found once he took our order!). I consider myself a frequent diner and have dined all over the world from LA to France - and never have I seen a restaurant handle a situation like this so terribly! In restaurant terms this would be the equivalent of a 'code red' - I would have expected our waiter to come over immediately and apologize - again, he was no where to be found until it came time to deliver the bill. I would also have expected the chef and/or the manager of the restaurant to come over to apologize and offer some sort of 'peace offering'. The manager made a feable attempt at dealing with the situation by coming over and asking my wife if she was enjoying her replacement entre - he was very aloof about the whole the whole incident and didn't even identify himself as the manager - he seemed insulted when I asked who he was! The evening was ultimately a disappointment and an embarrassment for us - we will never go back! There are a lot of top rate dining establishments out there folks - spend your money wisely - avoid Baldwins! PS Hair comes free with the meal - but they will ask you to pay for the entre.

Atmosphere: 1/5
Food: 1/5
Service: 1/5
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Restaurantica12
By

We went for a special occasion and I had called...

We went for a special occasion and I had called ahead to organize some flowers and a cake for my wife. They did nothing and didn't even acknowledge that they forgot about it. No apology either. I would not return as the food is sub-par, and the service not even equal to that of a fast food joint.

Atmosphere: 1/5
Food: 1/5
Service: 1/5
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Restaurantica12
By

We asked to have a seat on the patio. Once seated...

We asked to have a seat on the patio. Once seated the server did not return for over 15 minutes. We needed another beverage only the server did not return until the food was delivered. After another 20 minutes without seeing the server the bill was dropped off without any comment or asking if we would like something else. We refused to pay the bill until our lunch plates had been removed. Needless to say we were there for another 20 minutes. BRUTAL! I was very upset because I had recommended that we head to Baldwins as it used to be great.

Atmosphere: 1/5
Food: 2/5
Service: 1/5
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