Bloomex Inc

Ordered a large funeral arrangement and requested delivery before 10:00 am to arrive prior to funeral. Information was given to me AFTER payment was received that the arrangement would arrive between 12:00pm - 5:00pm. Cannot call anyone, no one replied on chat, and email response received could not offer any help to get order to funeral on time. DO NOT ORDER FUNERAL ARRANGEMENTS FROM THIS COMPANY TO AVOID DISAPPOINTMENT DURING AN ALREADY DIFFICULT TIME!

DO NOT BUY FROM THIS WEBSITE. POOR CUSTOMER SERVICE AND POOR QUALITY OF PRODUCTS. PAID FOR SAME DAY SHIPPING BUT DIDNT COME ON TIME. TRIED TO CONTACT THEM, WAS PROMISED A REFUND BUT NEVER HAPPENED. IM JUST HAPPY I DIDNT SPEND THAT MUCH. THIS WEBSITE SHOULD BE TAKEN DOWN.

The customer service of this company is unbelievably bad. Not only did they lose my order, but it took over 3 months to get a refund. They do not have a toll free line for customer service, you cannot get a rep on the phone, and their online chat option takes over 4 hours to get an answer that isn't a repeat template. Would never recommend.