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Unacceptable, unpleasant, unhelpful, uninterested and unfriendly. I phoned to inquire about their mobile services for our terminally ill dog. The receptionist was incredibly unhelpful, uninterested and unfriendly. I asked to speak to the manager. I was on hold for almost 10 minutes and they never came to the phone. I’ve since learned of other very disturbing cases where McKenzie Veterinary have failed to provide adequate service and care for pets and their owners.
The staff at McKenzie Veterinary Services is always so friendly and helpful. They keep he whole place so clean and organized. I never have to wait longer than 5 minutes to be seen which is very helpful to me.
The home visits provide all the same care and are equipped with what seems to be a lot of needed supplies. I feel it's well worth the extra cost and appreciate them coming out in any weather to see our beloved Boy Nero.
Over the summer we had to say goodbye to our dog and it was a very hard time for our family. But the staff at McKenzie Veterinary Services were extremely compassionate and went above and beyond for our family. Thank you.
The staff and vet are excellent. They show that they care for the pets and the people that own them. They spend lots time of time on care and it makes the overall experience wonderful.
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