Sitting on the side on a highway for just about 4 hours waiting for a tow is not proper. Called another company and vehicle was picked up with in 1/2 hour of the call....... never calling Meadowlark towing again !!!!
When I locked my keys in my car I called and dispatch said it would be about half hour. The driver, Hayden was there within 5 minutes and had my car unlocked within 30 seconds of arriving. Very impressed by the response time and knowledge of the driver to be able to do it that quickly.
I called because one of our clients had a baby locked in her car, the dispatcher told me she could not help because they were "swamped". I repeated that it was an emergency, she told me to find someone else to help with my emergency, ridiculous.