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Bruce came to fix our Kenmore (Bosch) Dishwasher, the same morning we called after being referred to his company...his receptionist was very thorough, so he was able to bring the part required because he had translated the machine's error Code and knew exactly what he had to do. Efficient, and reasonable. Others in our condo building have used his services, and all rate him top notch.
I had them come by to look at my fridge. $67. They told me I needed a part, which is sold through their parts department. $143. Replaced the part, fridge still not working properly. When I called them back, the guy said, "I don't know what to tell you." Thanks a bunch. Avoid these guys, unless you feel lucky that their techs will get in right in your case.
I phoned Peter's appliance for service on my fridge. I was given an appointment for the following day between the hours of 10:00 and 2:00. At 2:00 my husband phoned Peter's and was told "well they work until 6:00". I phoned and spoke to someone who identified himself as Peter. He said "didn't I just speak to your husband a few seconds ago"? He was rude and that is no way to treat anyone least of all a customer. If I had given a customer a four hour window and failed I would not be snide.
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