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I was a BMO customer, both personal and business for over 30 years and left after a terrible customer service experience in Campbellford. Switched to TD in Havelock and found them to be infinitely superior, always helpful and willing to go the extra mile.
The Havelock TD Canada Trust will take over 3 1/2 months to complete a very simple transaction that other banks complete in 2-3 weeks. A employee will lie to you everytime you call in, inquiring about the progress of transaction. Bank manager will say - we dont know why it took so long. Will not offer to do anything about it, nor their employee that felt it necessary to lie or give excuses. Never dealt with a bank that put taking MONEY from a client ahead of GOOD CUSTOMER SERVICE.
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