Tom was very knowledgeable and provided great service and product at a very reasonable price. Definitely worth a visit if you are finishing floors.
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Tom was very knowledgeable and provided great service and product at a very reasonable price. Definitely worth a visit if you are finishing floors.
Tom knows his products and is committed to ensuring that both the product and installation are of the highest quality. His recommended installer, Brandon at Urban Hardwood Flooring, identified a significant problem the day he and his team arrived to install the flooring. Thanks to his quick thinking and Tom’s quick and generous actions, a solution was found that saved me hundreds of dollars. Thanks to the both of you for your help; you transformed a frustrating day into a good one.
Tom was easy going and professional with wood selection, pricing, ordering and setting up delivery. All was smooth and efficient. However, I would warn against his recommendation for installation, specifically Brandon at Urban Hardwood Flooring. Although Tom may think he is the best in the business, I would strongly disagree and warn anyone having to deal with such an unprofessional and unreasonable company. Nevertheless, I am pleased with the experience of buying wood from a local source.
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