If I could put zero stars I would! I had the absolute worst dental experiences of my life here. I've had fillings dropped down my throat, they left cotton in my filling for way longer than it should have been, always had problems with my teeth after appointments. Assistants need serious training they are awful. For the first time in my life I was legitimately terrified any time I had an appointment at this place. I went here for 2 years. Worst decision of my life. Do not go here!
Staff very courteous. This is my second teeth I Refill each time same thing happened. I go with no pain and ask for refill, because old filling crack. After filling is done and numbness worn off I start to feel alot of pain. The dentists explain away many different thing that may be going on with tooth on revisit, none make sense After first fill I did root canal after few weeks. a few weeks ago I Fill same thing another tooth same thing very sloppy extra filling on side of tooth. Again same.
I was having serious pain with my lower wisdom teeth. I called every dental clinic I could find, and these guys were the only ones that were able to see me the same day. They rescheduled me to have all 4 wisdom teeth pulled under sedation a week later. I can honestly say people always have horror stories about wisdom teeth, but I had the BEST EXPERIENCE EVER!!! I even got a call the next day from the dentist just to check to see how Im doing! Who does that??
The most rude and unethical dental experience in my life. Never recommend to anyone. I specially registered here to let people know, how nasty this place is, they treated me very badly.
Came in for oral exam and didn't get any doctor's comments on the results, doctor was serving 3 patients at the same time, didn't talk to me at all, didn't look at X-rays results. Dental assistant was rude, when I asked to give me what I paid for - results from oral exam. She responded - I assume that you are not coming back here, if you need the results. It's not her job to assume here, I paid for oral exam and want to have my results.
Price was much higher. They get people in with there promotion of getting free tooth brush, which you really paid for in your bill.
They gave me receipt, which didn't have anything on it, just the amount, I had to request a professional receipt, which states what was done today.
Dental assistant was increasing her voice on me.
Doctor was 40 minutes behind.
This is the most horrible service ever in my life, I am not surprised now that they get you in with there promotion.
The financial policy is also horrible. You must authorize them to charge your credit card any time they want, if there is outstanding fees, I cannot trust this place, that they will not just charge you by mistake.
Rooms are also very small.
I paid for my oral exam 130 dollars and didn't get any explanation from the doctor, it was a complete waste of my money.
Thank you for taking the time to review your visit with us. Your feedback allows us the opportunity to improve, and we readily welcome both
positive and constructive comments, always.I am concerned to learn of your communication challenges with one of our dental assistants. We are taking immediate steps to bring your concerns to the attention of all our dental assistants and want to assure you that these types of occurrences are rare, and do not reflect the level of service we aspire to provide! Once again, thank again you for taking the time to share your feedback. I
sincerely apologize for the inconvenience, and I look forward to speaking
with you directly in further detail about your experience in my practice at
the phone number above. It is certainly with great pleasure that we take every opportunity to exceed your expectations and we do once again answer the specific questions pertaining to your dental care.
By shawnD13
May 24, 2012
Best ever :)
Every person I've told about this practice came back raving...they really pamper you especially if u are terrified of dentists like me!!! Also being open 7 days a week and right in the mall is very convenient for my work schedule!
