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I called 6 months ago to set up a budget account with Cozy Fuels. After giving my credit card info over the phone I was assured I didn’t have to do anything else - they would refill my oil automatically and charge me an equal amount every month. Noticed my oil was gone today - on a wonderful -10 January day! - and called to inquire. They had me listed for a different account type, claiming that I needed to call in my deliveries when I wanted them. There was no record of my call from earlier.
The best price and the best service. I called this morning because we ran out of heating oil last night. So no heating, no hot water. I was anxiously looking for any company can do emergency delivery without needing to set up special contract / extra service. You are the only one who helped so quickly so smoothly. I got the heating oil and bonus - two pieces of candy. Ehat a nice memory for your service ! Many thanks.
They know how to treat customers and they value a costomers loyalty these are 2 very rare qualities to find in a company when you find a bissness with 1 of the 2 it's a safe bet but with both it's a no brainer
Business Reply February 21, 2018
Thank you for choosing Cozy Fuels as your provider!
Awesome service. Was willing to deliver oil on short notice when no one else was able to. I will be buying fuel from Cozy's from now on.
Business Reply October 19, 2016
We are happy to assist you. Thank you for choosing Cozy Fuels!
Thank you Cozy Fuels for going above and beyond to make sure I got furnace oil during the snowstorm and we were not even regular customers, but we will be now...
Business Reply October 19, 2016
Every Client matters to us and we are glad you chose us as your Home Heating Oil Provider! Thank you Cheryl!
We have been dealing with Cozy, for our home as well as our business and have found them to be prompt, and very friendly.
Business Reply October 19, 2016
We appreciate your kind words! Thank You Shari!
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