Your local Lowe's store has officially become a RONA+ store. Everything you love about Lowes and more.
Rona+ offers everyday low prices on all quality hardware products and construction needs. Find great deals on paint, patio furniture, home décor, tools, hardwood flooring, carpeting, appliances, plumbing essentials, decking, grills, lumber, kitchen remodelling necessities, outdoor equipment, gardening equipment, bathroom decorating needs, and more. Whether you are a beginner starting a DIY project or a professional, Rona+ is your headquarters for all building materials. Shop online or at your Victoria, BC Rona+ store today to discover how easy it is to start improving your home and yard.more...See more text
This location is excellent. It’s well laid out, and has a good selection and knowledgeable staff. I especially appreciate that it’s never too busy so it’s always an enjoyable experience.
Went in to purchase the Craftsman Rechargeable Drill set they advertised for $99.00. Asked a sales person for the display but was shown the set in a box and told we dont have one on display so I couldnt see them and hold them to see how they would feel and handle, with that I said you have lost a sale and he just walk away like he didnt care so no customer care. will buy my new drill some where else.
I went to Lowes (Tillicum Mall)to see if I could figure out what I needed to know before I could purchase a new fridge & I was so impressed with the assistance I received from Gareth. He answered my questions, pointed out things I should consider & narrowed my options based on a list of must haves,personal preferences,space restrictions & price point. He printed out all the info & added notes to each page so I could check out the relevant details, & make a(currently very well informed) decision.
Only rating it a 1 because there is no 0. This store is to be avoided at all costs. Staff are incompetent, rude and lazy. What does that say about management? Never again!
I came to the store hoping to find air in a can and the staff was completely useless and lazy. I asked about 4 employees for help and they all told me to look in this isle or that isle or that they don’t know what it was. They wouldn’t come with me and help me find it and it would be reasonable if they were busy, but they weren’t!! They were standing around and doing absolutely nothing.
I am ultra frustrated and disappointed in Lowes service and lack of knowledge. A minor building project which should have taken less then a week, has turn into six months of excuses, mistakes, delayed shipping and staff turn over. Unanswered calls, no response by staff or the management team! My huge regret --- I signed on the dotted line and from there got lock into their myriad levels of incompetencies. At this point the end is still not in sight! Lowes will never get my business again.
